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Vacatures Thunderplugs

Vacancies

Operations Manager

Operations Manager
Thunderplugs is booming! Therefore we are looking for a sublime tech-savvy operations manager with experience in automating processes to scale-up the business even more. Are you structured and do you like change? Is your ambition to smoothen out the best customer- and workflow possible internally- and externally? Then you are the perfect fit for us!

In this role, you will touch mostly everything within the company. From customer support to working within the current processes and constructively solve organizational challenges. You are the backbone of the organization. You have the vision to improve and automate our processes in the long term. Therefore you have a proven experience as a (technical) troubleshooter and can manage multiple projects at the same time.

Thunderplugs manufactures high-quality hearing protection and sells them at a fair price. Thunderplugs has huge ambition to become the best and most fun earplug company in the world. From our home base in the Netherlands, we serve all our customers. Our customers are a widespread from clubs, huge football stadiums, big music venues to distribution- and e-commerce partners. Our current partners believe in our philosophy and mostly like our fun factor in the way we approach our markets.

In this role you will
– Manage stock- and delivery services with our partners
– Create- and execute your vision on how to improve current processes
– Show leadership for automation within the company
– Manage multiple partners from the supply chain till delivering our products to our customers
– Automate current processes to scale up our services to a broader group of customers
– Constructively manage and solve customer demand- and support
– Always think outside the box

What do we expect from you?
– HBO/WO education
– +4 years of experience in a (technical) project management role
– Highly structured and project driven
– Takes responsibility and ownership
– Be a troubleshooter that doesn’t take no for an answer
– Ability to effectively communicate in both writing and oral speaking (Dutch/English)
– Able to change and promote new changes within the company

What you can expect
– Competitive compensation
– Build on your own ideas
– Top location; the A’dam Toren in Amsterdam
– An international experience
– Access to many concerts, clubs, and festivals
– Team-outings, and an everyday lunch

To apply, please, send your CV and cover letter to:
wouter@thunderplugs.com

Sales Representative

Where do you want to be?
Are you a self-starter and looking for a fantastic opportunity? Are you looking to develop your personal skill set whilst growing business sales, developing and supporting our re-seller/channel partners in Europe? Do you love music and want to promote a healthy lifestyle that is affordable and accessible to all? Then this could be the perfect opportunity for you!

In this role you will be part of the Thunderplugs sales team and will be responsible to plan and carry out all sales activities in the realm of music venues and festivals. You will ensure customer satisfaction by managing accounts and service delivery, and ultimately improve and automate current processes.

In this role you will
– Respond to sales inquiries
– Ensure customer service satisfaction and good client relationships
– Negotiate with clients and develop sales proposals
– Analyse the territory/market’s potential
– Generate and qualify leads
– Automate current processes to scale up our services to a broader group of customers

What do we expect from you?
– Degree in business, marketing, communication or any other related field
– +2 years of experience in a client related (sales) roll
– Highly motivated and target driven with a proven track record in sales (similar position advantageous)
– Ability to effectively communicate in both the written and oral way (Dutch/English)
– Well-developed presentation skills
– Customer orientation
– Ability to individually relate and respond to each customer’s demands

Key Competencies
– Prioritizing, time management and organizational skills
– planning and strategizing
– persuasiveness
– adaptability
– negotiation skills
– resilience and tenacity
– goal driven

What you can expect
– Competitive compensation
– Freedom to think outside of the box and build on your own ideas
– Top location in Amsterdam, the Adam Toren
– An international experience in a multicultural team
– Access to many concerts, clubs and festivals
– Team-outings, and an everyday lunch

To apply, please, send your CV and cover letter to:
wouter@thunderplugs.com

Thunderplugs Team

Quinten Huigen

Quinten Huigen

Koen Brouwer

Koen Brouwer

Willem Huigen

Willem Huigen

Raoul Valstar

Raoul Valstar